Microsoft Outlook For Mac High Sierra

/ Comments off



Outlook for Mac support tools. 11/4/2019; 3 minutes to read; s; C; A; Applies to: Outlook for Mac for Office 365; In this article Summary. This article describes some useful tools for Microsoft Outlook for Mac. Learn more about Microsoft 365 Microsoft 365 is a cloud-based subscription service that brings together premium versions of Word, Excel, PowerPoint, Outlook and OneDrive, with the best tools for the way people work today. Free download PST Converter Tool on Windows and Mac OS and easily convert PST file items. Try this best Outlook PST conversion software and export all items in few.

-->

Summary

This article describes some useful tools for Microsoft Outlook for Mac.

More information

Outlook Search Repair

The Outlook Search Repair tool repairs search results within Outlook.

Important

Due to some changes in macOS Mojave, this tool no longer works in 10.14 and higher. If you are on macOS Mojave (10.14), you can follow the steps below to reindex Spotlight for Outlook for Mac.

  1. Choose Apple menu, then System Preferences, and then Spotlight.

  2. Select the Privacy tab.

  3. In Finder:

    1. On the Go menu, select Go to Folder...

    2. Copy and paste the following location into the 'Go to the folder:' dialog box and select Go:

      ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/

  4. Drag the 'Main Profile' folder to the Privacy tab. Once added, remove the folder, and Spotlight will re-index the folder.

    You must perform this step for any additional profile folders you have.

See the following article from Apple to learn more: How to rebuild the Spotlight index on your Mac.

When to use the tool

Use this tool if search results within Outlook show nothing or return older items only. For example, if you search for an email message that you already have open and that message isn't displayed in the search results.

How to use the tool

  1. Download and open the Outlook Search Repair tool.

  2. Follow the instructions.

    Note The tool searches for duplicate installations of Outlook. If no duplicates are detected, go to step 3. If duplicates are detected, remove the duplicate Outlook installations, and then restart the system. After your system is restarted, the Outlook Search Repair tool may reopen. If it does reopen, exit and restart the tool.

  3. Select Reindex.

    Note The Outlook Search Repair tool displays a 'Reindexing, please wait' message while it works. Wait for this process to finish. This may require an hour or more, depending on the size of your Outlook profile. Outlook doesn't have to be open when the repair occurs. A spotlight search will be slower and may not finish while the index is being repaired.

  4. Exit the Outlook Search Repair tool when you receive the following message after the repair is completed:

    Done! Reindexing has completed!

OutlookResetPreferences

The Outlook Reset Preferences tool resets all Outlook preferences to their default settings.

When to use the tool

Use this tool to reset any customizations that you've made to Outlook by using the Preferences option on the Outlook menu. This tool also stores the settings for the Outlook window size and position. This tool shouldn't be needed most of the time. But it can be useful.

Note The Outlook Preferences file doesn't contain all the preferences for the application. Also, resetting Outlook preferences doesn't remove email messages or account settings.

How to use the tool

  1. Download and open the Outlook Reset Preferences tool.
  2. Click the Reset Now! button. This closes Outlook if it's open, and then resets the preferences to their default settings.
  3. Exit the Outlook Reset Preferences tool.

SetDefaultMailApp

The Default Mail Application tool lets you easily make Outlook the default mail application.

When to use the tool

Use this tool if you want Outlook to open a new email message when you click a mailto: link in an email message or on a website. Selecting a mailto: link opens the default email application. Outlook isn't the default email application until you change that setting.

How to use the tool

  1. Download and open the Default Mail Application tool.
  2. In the Default Mail Application dialog box, select com.microsoft.outlook, and then click Make Default.
  3. Exit the Default Mail Application tool.

ResetRecentAddresses

The Reset Recent Addresses tool lets you reset recent addresses that Outlook stores. This tool deletes all recent addresses instead of you having to manually delete addresses one at a time.

When to use the tool

When you compose an email message and add people on the To, Cc, or Bcc line, Outlook suggests names as you type characters. The list of names that Outlook uses is a combination of stored contacts, the company directory, and recent contacts. Recent contacts have an 'X' character next to each name. Without this tool, you have to click the 'X' on each contact to remove that contact from the Recent Address List. The Reset Recent Addresses tool cleans out all recent addresses at the same time.

How to use the tool

  1. Download and open the ResetRecentAddresses tool.
  2. Click the Reset Now! button.
  3. Exit the Reset Outlook Recent Addresses tool.

Hi Experts,


Outlook for Mac 2016 crash on High Sierra 10.13.3 with the crash log below:

Error Signature:

Exception: EXC_BAD_ACCESS

ExceptionEnumString: 1

Exception Code: KERN_MEMORY_ERROR (0x00000001132f7548)

Date/Time: 2018-01-25 08:38:19 +0000

Application Name: Microsoft Outlook

Application Bundle ID: com.microsoft.Outlook

Application Signature: OPIM

Microsoft outlook for mac free

Application Bitness: x64

Application Version: 16.9.0.18011602

Crashed Module Name: libicucore.A.dylib

Crashed Module Version: 1.0.0.0

Crashed Module Offset: 0x0000000000002b4c

Blame Module Name: OutlookCore

Blame Module Version: 16.9.0.180116

UnsymbolicatedChecksum: D514AED1B112FEB4C54B253561E164F0

Blame Module Offset: 0x0000000000148067

StackHash: ae07566b67a9950d-dm_1_main

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Build Type: SHIP

Crashed thread Stack Pointer: 0x_00007ffeed0c0f20

Crashed thread: 0


I have completely uninstalled and reinstalled the client, but it doesn't help.


And, the crash still occurs in the Safe Mode with the crash log below:

Error Signature:

Exception: EXC_BAD_ACCESS

ExceptionEnumString: 1

Exception Code: KERN_INVALID_ADDRESS (0x0000000000008800)

Date/Time: 2018-01-25 14:45:06 +0000

Application Name: Microsoft Outlook

Application Bundle ID: com.microsoft.Outlook

Application Signature: OPIM

Application Bitness: x64

Application Version: 16.9.0.18011602

Crashed Module Name: libsystem_platform.dylib

Crashed Module Version: 1.0.0.0

Crashed Module Offset: 0x00000000000016b7

Blame Module Name: OutlookCore

Blame Module Version: 16.9.0.180116

UnsymbolicatedChecksum: 57BC8C04856C0433DB6BA7FCEE162257

Blame Module Offset: 0x0000000000148067

StackHash: 5c9c76c240255887-dm_1_main

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Build Type: SHIP

Crashed thread Stack Pointer: 0x_00007ffeec930f20

Crashed thread: 0


Thread 0 crashed:


# 1 0x00007fff7fdc36b7 in __platform_strcmp + 0x00000017 (libsystem_platform.dylib + 0x00000000000016b7) 0x0000000000000000

# 2 0x00007fff7e765055 in icu::ResourceArray::internalGetResource(ResourceData const*, int) const + 0x000000AF (libicucore.A.dylib + 0x00000000000c8055) 0x0000000000000000

# 3 0x00007fff7e69f9a5 in _res_getTableItemByKey + 0x0000008D (libicucore.A.dylib + 0x00000000000029a5) 0x00007ffeec930f70

# 4 0x00007fff7e6a18d7 in _ures_getByKey + 0x0000008A (libicucore.A.dylib + 0x00000000000048d7) 0x00007ffeec930fe0

# 5 0x00007fff7e6af0e9 in icu::OlsonTimeZone::OlsonTimeZone(UResourceBundle const*, UResourceBundle const*, icu::UnicodeString const&, UErrorCode&) + 0x000000E3 (libicucore.A.dylib + 0x00000000000120e9) 0x00007ffeec931040

# 6 0x00007fff7e81a9fd in icu::TimeZone::getIDForWindowsID(icu::UnicodeString const&, char const*, icu::UnicodeString&, UErrorCode&) + 0x0000036D (libicucore.A.dylib + 0x000000000017d9fd) 0x00007ffeec931220

# 7 0x00007fff7e6aee68 in icu::TimeZone::createTimeZone(icu::UnicodeString const&) + 0x00000018 (libicucore.A.dylib + 0x0000000000011e68) 0x00007ffeec931320

# 8 0x00007fff7e831133 in _ucal_setDefaultTimeZone + 0x000000AD (libicucore.A.dylib + 0x0000000000194133) 0x00007ffeec931340

# 9 0x00007fff7e6aed5b in _ucal_open + 0x0000003B (libicucore.A.dylib + 0x0000000000011d5b) 0x00007ffeec9313d0

# 10 0x00007fff5819f4c5 in -[__NSTimeZone secondsFromGMTForDate:] + 0x00000175 (CoreFoundation + 0x00000000000904c5) 0x00007ffeec9315f0

# 11 0x00007fff5819f2d9 in _CFTimeZoneGetSecondsFromGMT + 0x00000049 (CoreFoundation + 0x00000000000902d9) 0x00007ffeec931640

# 12 0x00000001080f6067 in (OutlookCore + 0x0000000000148067) 0x00007ffeec931670

# 13 0x0000000108097ff2 in (OutlookCore + 0x00000000000e9ff2) 0x00007ffeec9316c0

# 14 0x0000000108097e3b in (OutlookCore + 0x00000000000e9e3b) 0x00007ffeec931970

# 15 0x0000000108136764 in (OutlookCore + 0x0000000000188764) 0x00007ffeec9319a0

# 16 0x0000000107ff50ce in (OutlookCore + 0x00000000000470ce) 0x00007ffeec9319d0

# 17 0x0000000108097dda in (OutlookCore + 0x00000000000e9dda) 0x00007ffeec931a10

# 18 0x000000010803ef2f in (OutlookCore + 0x0000000000090f2f) 0x00007ffeec931a50

# 19 0x000000010803ee46 in (OutlookCore + 0x0000000000090e46) 0x00007ffeec931a90

# 20 0x00000001080448b5 in (OutlookCore + 0x00000000000968b5) 0x00007ffeec931ae0

# 21 0x0000000108041c1c in (OutlookCore + 0x0000000000093c1c) 0x00007ffeec931b20

# 22 0x0000000108041316 in (OutlookCore + 0x0000000000093316) 0x00007ffeec931bc0

# 23 0x0000000108136764 in (OutlookCore + 0x0000000000188764) 0x00007ffeec931c30

# 24 0x0000000103c5d52e in (Microsoft Outlook + 0x000000000099152e) 0x00007ffeec931c60

# 25 0x00000001080410b2 in (OutlookCore + 0x00000000000930b2) 0x00007ffeec931ca0

# 26 0x00000001032d6c22 in (Microsoft Outlook + 0x000000000000ac22) 0x00007ffeec931d50

# 27 0x0000000107fb3db3 in (OutlookCore + 0x0000000000005db3) 0x00007ffeec931d90

# 28 0x00000001032d6728 in (Microsoft Outlook + 0x000000000000a728) 0x00007ffeec931de0

# 29 0x00000001032d66d4 in (Microsoft Outlook + 0x000000000000a6d4) 0x00007ffeec931ec0

# 30 0x00000001032d60d6 in (Microsoft Outlook + 0x000000000000a0d6) 0x00007ffeec931f00

# 31 0x00000001032d3cbd in (Microsoft Outlook + 0x0000000000007cbd) 0x00007ffeec9320a0

# 32 0x00000001032d3a57 in (Microsoft Outlook + 0x0000000000007a57) 0x00007ffeec932440

# 33 0x00000001032d3916 in (Microsoft Outlook + 0x0000000000007916) 0x00007ffeec932480

# 34 0x00000001032d3778 in (Microsoft Outlook + 0x0000000000007778) 0x00007ffeec9324a0

# 35 0x00007fff581a628c in ___CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 0x0000000C (CoreFoundation + 0x000000000009728c) 0x00007ffeec932550

# 36 0x00007fff581a617a in __CFXRegistrationPost + 0x000001BA (CoreFoundation + 0x000000000009717a) 0x00007ffeec932560

# 37 0x00007fff581a5ec2 in ____CFXNotificationPost_block_invoke + 0x00000032 (CoreFoundation + 0x0000000000096ec2) 0x00007ffeec9325d0

# 38 0x00007fff58164af2 in -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 0x00000722 (CoreFoundation + 0x0000000000055af2) 0x00007ffeec932610

# 39 0x00007fff58163b8c in __CFXNotificationPost + 0x0000028C (CoreFoundation + 0x0000000000054b8c) 0x00007ffeec932d00

# 40 0x00007fff5a262467 in -[NSNotificationCenter postNotificationName:object:userInfo:] + 0x00000042 (Foundation + 0x0000000000006467) 0x00007ffeec932f40

# 41 0x00007fff5589b60a in -[NSApplication _postDidFinishNotification] + 0x00000139 (AppKit + 0x000000000017460a) 0x00007ffeec932f70

# 42 0x00007fff5589b253 in -[NSApplication _sendFinishLaunchingNotification] + 0x000000DC (AppKit + 0x0000000000174253) 0x00007ffeec932fc0

# 43 0x00007fff5576df13 in -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 0x00000232 (AppKit + 0x0000000000046f13) 0x00007ffeec933000

# 44 0x00007fff5576db49 in -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 0x000002B2 (AppKit + 0x0000000000046b49) 0x00007ffeec933090

# 45 0x00007fff5a2a5404 in -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 0x0000011F (Foundation + 0x0000000000049404) 0x00007ffeec9330e0

# 46 0x00007fff5a2a5282 in __NSAppleEventManagerGenericHandler + 0x00000066 (Foundation + 0x0000000000049282) 0x00007ffeec933130

# 47 0x00007fff59290dd0 in aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 0x000006FC (AE + 0x0000000000009dd0) 0x00007ffeec933170

# 48 0x00007fff59290677 in dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 0x00000029 (AE + 0x0000000000009677) 0x00007ffeec933300

# 49 0x00007fff59290565 in _aeProcessAppleEvent + 0x0000017F (AE + 0x0000000000009565) 0x00007ffeec933340

# 50 0x00007fff574ad5e0 in _AEProcessAppleEvent + 0x00000037 (HIToolbox + 0x000000000003f5e0) 0x00007ffeec9333a0

# 51 0x00007fff5576921e in __DPSNextEvent + 0x00000AE4 (AppKit + 0x000000000004221e) 0x00007ffeec9333e0

# 52 0x00007fff55efeb4c in -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 0x00000BE4 (AppKit + 0x00000000007d7b4c) 0x00007ffeec933820

# 53 0x00007fff5575dd6d in -[NSApplication run] + 0x000002FC (AppKit + 0x0000000000036d6d) 0x00007ffeec933aa0

# 54 0x00007fff5572cf1a in _NSApplicationMain + 0x00000324 (AppKit + 0x0000000000005f1a) 0x00007ffeec933b50

Outlook For Macintosh

# 55 0x00007fff7fb42115 in _start + 0x00000001 (libdyld.dylib + 0x0000000000001115) 0x00007ffeec933ba0


x86_64 Thread State(64bit):

__rax: 0x0000000000000074 __rbx: 0x0000000000004537 __rcx: 0x0000000000000000 __rdx:0x0000000000004537

__rdi: 0x00007fff7e8bcb66 __rsi: 0x0000000000008800 __rbp: 0x00007ffeec930f20 __rsp:0x00007ffeec930f20

__r8: 0x00007ffeec931008 __r9: 0xffffffff00000000 __r10: 0x00007fffb83d1f50 __r11:0xffffffffff582892

__r12: 0x0000000000000000 __r13: 0x00007ffeec931258 __r14: 0x000000000000229b __r15:0x0000000000008800

__rip: 0x00007fff7fdc36b7 __rflags: 0x0000000000010206 __cs: 0x000000000000002b __fs:0x0000000000000000

Microsoft Outlook For Mac Support

__gs: 0x0000000000000000


Can you give me any suggestion?


Thanks in advance.

R.X

Posted on Jan 28, 2018 1:00 AM